Own the post-sale relationship for 40–60 mid-market accounts using our data analytics platform. You will onboard, drive adoption, identify expansion opportunities, and reduce churn. This is not reactive support — you are a proactive partner who knows their business better than they do.
We are growing 40% YoY. CSMs who identify upsell opportunities and hit retention targets earn meaningful commission on top of base.
SaaS customer success, account management, or consulting experience. Comfortable with data and analytics tools. Strong communicator. Ability to manage a book of business end to end.