Own the post-sale relationship for 40-60 mid-market accounts on our data analytics platform. Onboard, drive adoption, identify expansion, reduce churn. This is not reactive support — you are a proactive partner who knows their business better than they do.
We are growing 40% YoY. CSMs who hit retention targets and identify upsell opportunities earn meaningful commission on top of base.
SaaS customer success, account management, or consulting experience. Comfortable with data and analytics tools. Strong communicator. Ability to manage a book of business end to end.